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Felicity1
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Appalling Customer Service

Hi,

I posted on here yesterday about the appalling treatment received by Virgin Media. I received a couple of helpful replies but today cannot find this post?  Has it been removed?  Where is it?

 

 

 

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Superuser
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Re: Appalling Customer Service

its here

http://community.virginmedia.com/t5/Managing-Your-Account-Cable/Appalling-Customer-Service/m-p/32516...

i assume one of the mods moved it - i flagged it and was told it was being looked at - will flag it again

____________________

Tony

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Superuser
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Re: Appalling Customer Service

its here

http://community.virginmedia.com/t5/Managing-Your-Account-Cable/Appalling-Customer-Service/m-p/32516...

i assume one of the mods moved it - i flagged it and was told it was being looked at - will flag it again

____________________

Tony
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Felicity1
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Re: Appalling Customer Service

Thanks but why move it I wonder.  The appalling treatment received has been sorted in that they are writing off early exit fees as a "goodwill gesture" but I am extremely unhappy with the way this matter has been handled and I want as many people as possible to know how they have treated a terminally ill customer. 

Thanks for your reply :-)

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