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virgin media engineer harassing us please help

hi please could anyone advice. there is nuisance neighbor who works for virgin media he has a virgin media car. he doesn't live in the street as he has girlfriend and lives with her but he has been using his car to harass us, he has in public town sl...

Why are VM not interested in customer retention?

I have just wasted a morning of my life trying to understand the pricing structure and how VM manage to actually increase the pricing as you remove unwanted services. From the online session this morning it is clear that VM have no interest at all in...

ccranstone by On our wavelength
  • 139 Views
  • 3 replies
  • 0 kudos

After 25+ years I've submitted my cancellation

Submitted my cancellation today as I've gone to Yayzi (City Fibre) broadband only as we don't use the TV or phone i our house, it's all Youtube, Netflix, and Amazon. My package is 1.2gb down and 1gb up, and I get exactly that speed.Even though I was ...

CraigT1976 by On our wavelength
  • 666 Views
  • 7 replies
  • 8 kudos

Ways to Check Service status for 'Tenants'

 On this video it says I can access Service status with a phone number and postcode, without signing in;  Please can someone tell me if that is possible and what URL I need to find it. How to check if there's a problem with my Virgin Media services?h...

jimi-eh by On our wavelength
  • 247 Views
  • 13 replies
  • 0 kudos

Bad Parking

I need someone to contact me to discuss really poor parking by one of your vehicles.  Your driver has a property with a drive and parking outside of their own ,  but constantly parks around the corner outside houses causing difficulty for those homeo...

Leaving Virgin Media after over 20 years.

Well after over 20 years with ntlworld then Virgin I'm finally leaving. After numerous hour long failed attempts to agree a new contract via telesales and chat lines we're nearing the end of the 30 day termination period. I've been emailed a contract...

HUB 5 Rollout for Existing Customers - When ??

What is the latest on status of HUB 5 supply for existing customers? About 2+ years ago there was an announcement "we’ll be offering this to customers at no extra cost as part of a phased rollout" - "existing customers with  a 1gig package would be c...

dhairbus by Dialled in
  • 851 Views
  • 23 replies
  • 1 kudos