Dear Virgin,I wanted to share positive feedback on a staff member today but was unable to find a place to do this on the website!! I had a fantastic experience with Ross McCullough from your customer service team today and wanted to sing his praises ...
My sister put Microsoft Account (MA) on her computer and hasn't been able to log in to her laptop, due to it failing. I asked her (wrongly) to delete the account; and to be fair she did. However, that didn't make the inability to log in go away, an...
https://community.virginmedia.com/t5/Digital-life/Why-you-need-to-update-your-Browser/ba-p/3529827 https://www.theregister.com/2021/02/05/chrome_zero_day_update/ A zero day threat has been discovered on Chromium based browsers (Edge, Chrome etc). Go...
Good morning.For several weeks I have had nasty looking virus alerts on my pc purporting to be from Firefox. I am worried that they are malware, so I have not clicked on "close" or "dismiss" in case they are a link. I can ignore these messages, but I...
Submitted my cancellation today as I've gone to Yayzi (City Fibre) broadband only as we don't use the TV or phone i our house, it's all Youtube, Netflix, and Amazon. My package is 1.2gb down and 1gb up, and I get exactly that speed.Even though I was ...
hi please could anyone advice. there is nuisance neighbor who works for virgin media he has a virgin media car. he doesn't live in the street as he has girlfriend and lives with her but he has been using his car to harass us, he has in public town sl...
Had a Firmware upgrade pushed out this morning at 00:17 Service was resumed about 6 minutes later according to my Router emails.Now at LG-RDK_7.6.15-2306.5No idea what the changes are however as I use modem mode.
Hi my whole house is connected to Cat 5 cables - virgin hub is connected to a TP Port (24 ports), the port has ethernet cables running to the various rooms. I used to have Virgin Hub 3 which was connected to the TP LInk port and everything was worki...