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Looking to downgrade my bundle

HiLooking to downgrade my bundle as its now at £195 and not affordable We had cinema and sports package when daughter moved back in but now they have there own house so no longer neededWhat we are looking for is broadband, good TV package(Inc netflix...

Virgin upgrade works has messed up power levels

Hi had some work on my local network done today as it says it was doing upgrade work to improve the services, But after being down for half the day when the hub came back online I saw the power levels are way out if sync now. The downstream before wa...

madmanx by • On our wavelength
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  • 48 replies
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When will it be live

Virgin media have installed cable down our road for over 4 months now, we have the little black virgin stamped boxes on the ground outside but we still cannot see any packages on the Web, says not in your area yet? We are getting close to the end of ...

Resolved! Not Receiving texts or calls after porting number from EE

I recently switched my mobile from EE to Virgin with the PAC code provided. I received my text from Virgin stating the port had been sucessful last night around 6pm and my old sim card stopped working yesterday as well. The device I have is a Samsung...

RD11 by • Joining in
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  • 17 replies
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Sms and rcs not working after porting over to Virginmedia

I've recently switched to virginmedia and ported over my old number and my Sms/rcs messages won't send. Receiving error codes instead. Device is a Samsung. Have checked the sms number for virgin is correct and also my number on rcs is verified. Resta...

Dotrun12 by • Just joined
  • 7 Views
  • 0 replies
  • 0 kudos

Supposed closed account

So like a few others on here, I had a virgin media account that was closed a few years ago... however now I'm getting messages to my mobile telling me that email address is being used to recover passwords for Facebook, instagram, humble bumble, tinde...

red light on router

hello, ive had a red light on my router for three days, ive tried online reset also pin reset on off rfor 30 mins a few times and its still red, from what ive read in the forum is that it needs replaced ?

bob34 by • Just joined
  • 14 Views
  • 0 replies
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Trouble setting a new password

Hi there, I'm trying to review an email sent to me about recontracting my Virgin Media Cable. However, I'm unable to follow up on it as I've forgotten my password and I'm not able to reset my password using your system. Every single password I type, ...

mjwilknz by • Just joined
  • 9 Views
  • 0 replies
  • 0 kudos

Resolved! Blink Sync 2 Module not connecting

Hi everyone,Newby here.I've just had a new cable installation with M125 and Hub3 router and I've been steadily getting all of my devices and Smart/IoTs connected (about 25 in total). The only one remaining is the Blink Sync 2 module for my security c...

TP4 by • Joining in
  • 230 Views
  • 8 replies
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Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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