Hey all,
anyone who read anything ive written knows i get a little heated on things, but now im medicated so its ok , lol
mark wilkin sent me a pm, and as promised got the right people to look into the gaming in peak hours fiasco. so for once im actually happy, kudos to mark_ wilkin, for re instating a littl e faith in vm for me,
I know it may never be fixed, I know this because mark told me so, but at least he has admitted there is something wrong, I was a little peeved at being called a liar over the phone,
I sent my complaint this morning, mostly it s content was about the silly communication errors in vm tech support staff, Way too many unproductive phone calls, us making them, them recieving them, A bit of a shake up/improvements/retraining of staff to help/know where to go to get help would lower vm's wrokload and save me from dying from a stroke as my blood pressue hits quadruple figures 
with a bit of luck v m will have this bum prioritising system fixed by the time modern warfare 2 comes out, or left 4 dead 2,
For future vm customers who come across here, my only real piece of advice is record your calls.It can save you some trouble when one guy says this next day soem guy says that, Can be really helpful if given the wrong instructions down the phone!!( i was)
anywho ( you probably notice the change in the ntone of my writing)
goodnight and goodluck
On cod4 and future cod mw2,, I am Raziel. kill ya later
