on 14-06-2012 17:38
I'd happily have 7 at this point. My choices are limited, very limited. With no LLU operators ans with very few other companies offering unlimited non LLU products it's an expensive and limited offering. I am shocked BT wants £38 a month from me for unlimited broadband at 1.5mbps! A joke.
on 14-06-2012 17:40
In comparison, Virgin ADSL is £42 a month.
Does anyone know what happens if I were to choose their 40gb a month package and go over? Do I just get limited? Or charged?
on 15-06-2012 13:14
If you are referring to changing your package or moving from Virgin to another Internet service provider, you would be advised to speak with the customer services department who can update you of your position with your current contract.
They are available on 0845 454 2222.
15-06-2012 21:25 - edited 15-06-2012 21:25
No, I'm not. I want to buy it. Well I did until it worked out so costly so I'll look elsewhere
on 15-06-2012 23:06
if your only getting around 1.5 - 2.5 mb speeds then forget the 40meg download limit package because you'll be unable to use it, bbc i player and the like will be useless at peak times as well.we moved from a cable area to non cable and have suffered since
on 16-06-2012 09:29
All honesty, it feels awkward to say it on Virgin forums, but got to be honest, I had a much more stable ADSL connection with BT, then I do with Virgin at peek times and well just about every time in all honesty.
The modem that BT supply is better or at least it is for me, it updates its self rather then Virgins where you have to manually do it your self, I might add I have been trying to get support for that for about 2 months and it gets ignored most times.
I will in all likeliness be switching over to BT again when I can in the future, because I like being able to use my computer during peek times at a standard that I the customer deems reasonable, not a 1Mb connection speed at peek times and then 11Mb at all other times a 90% drop is not acceptable.
on 16-06-2012 23:49
Thanks for this grant. Think we're going to go with John Lewis broadband as it's the cheapest and gives us unlimited downloads. They also apparently use plusnet as the backend and I've only ever heard good things about plusnet.
on 23-06-2012 13:40
I am sorry to hear that you are thinking of leaving us.
Please let us know if there is anything we can do to help.
Alternatively, if you still wish to continue, then you will need to contact the customer relations team to request a mac code for your transition of your services to your new internet service provider (0845 454 2222).