Broadband speed

[zedest]

A few questions I was wondering if the wonderful people that are the virgin media community could answer;

1. My BT land line came from the telephone wires outside my house, Does this effect the quality and speed of my broadband? as all the people i talk to have had wires come form underground>

2. Virgin told me they will be running my broadband through the BT line that is already installed, I was wondering why this is, as all my friends had seperate cables installed (again form underground)

3. Will swapping from BT to virgin increase my download and upload speed, because as of now it is actually awful;

http://www.speedtest.net/result/1424966270.png

My main concern is upload speed as i want to be able to stream starcraft games on justin TV etc.

If swapping to virgin won't help my broadband speed is there anything i can do to help? because quiet frankly I can't do what i want to do at the moment, and I'd hate to think there was NOTHING i could do to change it.

[RobertRyan91]

1+2: wires that are underground are usually fiber optic connection as in there cable service, note this is not all over the uk at moment, telephone line connection (or adsl/dsl) comes from the phone lines and are limited to 20mb speeds (depending where abouts your telephone exchange is).

3: from personal experience ive gotten faster connection from virgin then i got from bt or talk talk BUT can depend on lots of factors such as how far away your telephone exchange is and on your line ect ect

for streaming you need to see what sort of upload speed you will get from adsl or see if cable is in your area just go to http://shop.virginmedia.com/home.html, type your postcode in on the right and see what services you can have.

hope i helped atleast alittle.

[Laurence19]

Hi

If you have fibre in the street why are you looking at adsl?

Really tricky to know if you will get an improved service. The best guide is to ask your neighbours and perhaps get a look at thier download/upload speeds. The biggest factors that dictates your ADSL speed is the distances to an exchange and quality of the connections in between. If these are not good then you may struggle whether the line is heavily used or not.