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Making Waves
Posts: 5
Registered: ‎24-11-2009

can i keep my email address?

I am thinking of moving to  bt as vm tell me the best speed i can get is 1.6mb but bt tell me i can get 3.5mb if this is true and i move to bt, am i able to keep my email address and log in through vm home page or will i have to change email address. Does any body know?

Superuser
Posts: 13,029
Registered: ‎11-08-2009

Re: can i keep my email address?

You will have to change your e-mail address - the Virgin addresses are only provided to customers who have an active broadband connection
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I work for Virgin Media - but all opinions posted here are my own
Good to Know
Posts: 500
Registered: ‎22-02-2010

Re: can i keep my email address?

 


chin wrote:

I am thinking of moving to  bt as vm tell me the best speed i can get is 1.6mb but bt tell me i can get 3.5mb if this is true and i move to bt, am i able to keep my email address and log in through vm home page or will i have to change email address. Does any body know?


 

With nearly all ISP and Virgin is one of them you lose your email address when you leave, this is why if ISP email shouldn't be used as a main email address and for a 2 or 3 quid a year getting your own domain is a worthwile investment or the use of the likes of GMX.com