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Extend cancellation date

Hello.I have had to cancel my Virgin Media package, but I'm wondering if I will be able to extend my cancellation date.My contract is due to end on 21st April, but I would like it to end on the 2nd May if possible.Thanks in advance, Ian Swift 

shar by • Joining in
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Resolved! Email not receiving with Outlook - connection error's

Been using Outlok for ages with no problems at all, then yesterday it suddenly stopped collecting emails along with the 0x800CCC1A error message.I can send but not receive mail.iMap works fine on my phone and Ipad.I followed other replies and set up ...

Resolved! NTL email hacked

My ntlworld email account has been hacked. This has rendered FB, Instagram, Microsoft etc etc useless, I am no longer a virginmedia customer (moved 2 years ago to an area without VM coverage) but still used the email for some things. I NEED SOMEONE T...

Em74 by • Joining in
  • 568 Views
  • 4 replies
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Sudden drop in SamKnows RealSpeed to router

https://samknows.com/realspeed/ tests to my Hub 5x usually show download speeds of 1140-1142 Mbps (I am on the Gig1 Full Fibre package). However, since yesterday evening the tests to the hub struggle to achieve more than 250-300 Mbps. I have rebooted...

betaspin by • On our wavelength
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  • 19 replies
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My ntlworld email has been hacked

My ntlworld email has been hacked. Not only am I getting daily ransomware requests but the hackers are using my email to attempt to access my account or set up new accounts in LinkedIn, Uber etc. Yesterday they started using it to send emails to peop...

Gilla1 by • Joining in
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  • 1 replies
  • 0 kudos

Equipment return issues

Hi - seems to be a few similar posts on this topic - but just looking for some help resolving my specific issue which seems a little different.I’ve recently cancelled and was left guessing whether I’d be asked to return equipment (I.e. told I may be ...

archibat by • Just joined
  • 44 Views
  • 1 replies
  • 0 kudos
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