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unable to send emails from emClient for ntlworld.com email account

Hi My emClient email package won't send emails, but will receive. My email address is an ntlworld.com one. I can login to the Virgin web email and send/receive ok. I've tried changing the SMTP settings to some recommended online, but no changeThe err...

appoman by • Just joined
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House move VM account transfer gone wrong?

I write on behalf of my elderly mother-in-law (who is the VM customer, with a contract running until October 2024), who recently moved home. We logged the move with VM, got the installation at the new property booked, and all was installed as planned...

jogoVM by • Joining in
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How to cancel order

Hello, how in this world I can cancel my order [REMOVED] Please don't ask me to phone all your numbers with waiting times of 30mins + and advisors asking me for account details and my last bill amount as its a new installation but they don't care! I ...

Treadmill causing interference.

Hoping for some help. We work from home and have connected the upstairs office to the router (Hub 5) via a Virgin Media supplied booster. I can't run a ethernet across the house the booster has been a good solution. All been fine till I got a treadmi...

Screen goes black after watching UHD

Hi,I just got a new LG TV, watching normal HD channels works absolutely fine until you switch to a UHD channel.  The UHD channel works absolutely fine while watching it, but when I try to switch back to a normal HD or any channel the screen goes blac...

Network Routing Issue

Hi,I believe there is a routing issue with the Virgin network which is preventing me from accessing my work e-mail. I am trying to connect to 'id.nordcloud.com' but the connection times out. This problem only started today and has been working fine f...

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plynch66 by • Dialled in
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