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Community Activity

Weak signals on 15 devices

My hub was replaced a week ago and now I have intermittent contact with the hub. There are suddenly issues connecting with all devices. Weak signal being the fault.  Can anyone help please

Email dead from this morning

I cannot send or receive emails from my 2 addresses  @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Snoopdog by On our wavelength
  • 720 Views
  • 21 replies
  • 1 kudos

SMTP Outlook / Windows Live / Windows 7 / SSL Problems - WORKAROUND

Thanks to Snoopdog for finding this but it seems that if you just use SMTP port 25 with no encryption (no TLS or SSL) then finally we can send e-mail again.Previously SMTP without SSL on port 25 was unsupported. However, now it is! How strange. That ...

techweb by On our wavelength
  • 19 Views
  • 2 replies
  • 1 kudos

Contact renewal

On 15/04 I phoned in to query my April bill as it showed a charge for Paper statements £1.75 & WiFi booster £8.00.I dont have paper statements and dont remember that last time I had a paper statement. I dont use a WiFi booster, though some time ago a...

palcouk by On our wavelength
  • 70 Views
  • 3 replies
  • 0 kudos

Resolved! Email not receiving with Outlook - connection error's

Been using Outlok for ages with no problems at all, then yesterday it suddenly stopped collecting emails along with the 0x800CCC1A error message.I can send but not receive mail.iMap works fine on my phone and Ipad.I followed other replies and set up ...

Never received my O2 SIM card included with volt package

Tried to call the Virgin customer care again today -> Explained, transferred to O2 customer care -> Explained, sorry you need to call Virgin.Called Virgin Again -> Explained -> reached L2 desk -> Tried to sell new upgrade -> I declined, they agreed t...

Resolved! Second VM wall socket for second VM TV box

Hello,I couldn't find that this exact query had been answered anywhere else, apologies if I've missed it. I have ordered, and just received, a second V6 box to go in an upstairs TV room at the back of the house. The first V6 box is in the living room...

stozz20 by Tuning in
  • 86 Views
  • 3 replies
  • 0 kudos

Hub 5 loses connection,

my Hub 5 has lost connection about 4 times in the last 48 hours, white light on front goes out and power supply still has a green light so no issue with plug, I have to restart the Hub 5 and all is well with the White light back once rebooted, howeve...

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