Virgin Media Community

Verification email

Unable to register my online account, it says to click verification email but have not received one. Resend prompt seems to do nothing have also tried resetting password but no luck

I had my account suspended out of the blue yesterday afternoon. My account information stated this was for none payment but upon checking my account and bank account I am up to date, as all direct debits have been taken. I have now spoke to three dif...

Where is Ted episode 1??

Self explanatory, episode 1 off season 1 of Ted is missing. Does anyone know why?

No landline for 4 days

We’ve had no landline for 4 days. Went online and no way to report the fault which is very frustrating! Just keeps taking me around in circles! Please advise!

Help ! Disconnected

like Kellyf18 on 7-3-24 I too have left virgin after 25 years of subscribing! I also have been disconnected even though I have another month to run ???

Change account number on the app

Hi I have a new contract and need to change the account number associated with my email so I can access the new information with the app. Can anyone advise. Thanks

Where are my posts

I have submitted two posts, but neither has appeared. Is VM not accepting them

Port Forwarding to WD My Cloud Home

Hi ThereI'm trying to configure my new WD External Hard drive but it is automatically in relay mode which is restricting its use.WD have advised me the router needs to enable Port Forwarding but I do not know how to do this - I have a Hub 5 - can I g...

Can not verify me email address

Hi, I can not verify my email, every time I click the link it says verification link expired.Thanks,Tom52411

Cancelling contract

My partner tried calling Virgin to cancel our contract the virgin agent couldn’t get through to the cancellation dept promising to call back no call back and we found out without our consent they had increased our monthly payment just a delaying ta...