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Virgin Media Hub 5 Blocking Slack Application

Hi All,Since Monday for some reson my Virgin Media will not let me connect to anything 'Slack' related. This includes the website, mobile app, and desktop asp. I use Slack for work so its become a real pain. I have tried using the same laptop on a di...

Official: VM most complained-about again

According to official Ofcom stats Virgin Media remained the most complained about broadband, landline and pay-TV provider in Q4 2023.Customers’ complaints were again mainly driven by how their complaints were being handled.https://www.ofcom.org.uk/ph...

Email dead from this morning

I cannot send or receive emails from my 2 addresses  @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Snoopdog by • On our wavelength
  • 543 Views
  • 11 replies
  • 1 kudos

Some sites not accessible since 16/04

Hello,starting yesterday morning, some websites are not accessible, the most important one being the home of the JIRA app, atlassian.net.This would be the most important one, and is really affecting me since I heavily use it work, and I work from hom...

georgeS79 by • On our wavelength
  • 303 Views
  • 8 replies
  • 2 kudos

Broken outside box

This is the state of my outside Virgin media box. Next door have removed their large hedge and now this mess is on view on the front of my house. The cable is also on show on the street. How do I get this fixed please?

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Liz7171 by • Joining in
  • 127 Views
  • 3 replies
  • 0 kudos

Network Routing Issue

Hi,I believe there is a routing issue with the Virgin network which is preventing me from accessing my work e-mail. I am trying to connect to 'id.nordcloud.com' but the connection times out. This problem only started today and has been working fine f...

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plynch66 by • Dialled in
  • 1719 Views
  • 39 replies
  • 1 kudos

Resolved! Dug up pathway in front of our house

Hi,Does anyone know how I can make a complaint to Virgin Media for digging up the pathway in front of our house with no prior notification?I’ve just got home to find 6 houses who cannot get on and off their driveways, myself being one of them.Double ...

Volt double speeds

if I have the 500mb volt package and I get an o2 SIM card, does my broadband speed qualify for the double speeds and if so, how do I get it? I’m 8 month into my contract and have another 8 months left. tia

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Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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