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Community Activity

Resolved! Auto Forwarding

HiNow that I am moving my @ntlworld.com account over to my @gmail.com account, I have enabled auto-forwarding , which seems to work well. However, it only auto-forwards from the date I enabled it. Is it possible to forward "historical" email that is,...

Pings are 2-3 times worse after extra TV box installed.

An engineer has just hooked up a new TV box and it's made the pings on my internet connection substantially worse with a spread that is 2-3 times longer.The includes images shows my pings before and after the installation, along with after resetting ...

Pings.png

Why bother staying with VM?

We've been with Virgin Media for a while now, due to them having the best speeds in our region and limited competition, we've been pretty loyal customers but our contract is ending at the beginning of April so this time we are genuinely leaving, espe...

vermat51 by Just joined
  • 38 Views
  • 2 replies
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Virgin are refusing to fix my Landline

Hi. My landline broke this week but Virgin are refusing to fix it and are demanding a move to internet phone which I do not want. Why won’t they just fix it. 

BM11 by Tuning in
  • 27 Views
  • 3 replies
  • 0 kudos

New internal box

Hi - I need a new interior box fitted, as ours broke during building work. I've seen elsewhere that Virgin Media do this for a £25 fee, which I'm happy with. I was wanting to get this booked in, and also enquire what type of box it would be? We had a...

IMG_0796.jpeg 31J2yEWY54L._SX342_SY445_QL70_ML2_.jpg

Cant register for new media account

HiI'm a new customer and am experiencing the same problems frequently posted on this forum registering my new media account.  My equipment has arrived/been installed and the broadband and TV are working fine.  Please can you assist.Thanks

Radovan by Just joined
  • 4 Views
  • 0 replies
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No dial tone

Hi, I don't have a dial tone at all, I've tried a new handset but still completely nothing. It's connected to the router directly.

victor62 by Joining in
  • 42 Views
  • 3 replies
  • 0 kudos

Resolved! How do i return the Samsung box as i no longer...

I hope this is the correct board but I have downgraded my package and no longer have any TV services, I was told to return the Samsung box but they have not sent me the cardboard box to send it off with, can anyone tell me if VM DO actually send you ...

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