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Fresh as a Daisy
Posts: 3
Registered: ‎19-05-2010

return address

I have just received my new cisco box and have to return the old sa box, I have packed it up but there is no return label. Does the post office know what to do with these parcels or have I just not been given a label by mistake?

cheers

walter

Superuser
Posts: 13,078
Registered: ‎11-08-2009

Re: return address

You've not been given a label by mistake. I would phone up and get a new returns box sent
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I work for Virgin Media - but all opinions posted here are my own
Fresh as a Daisy
Posts: 3
Registered: ‎19-05-2010

Re: return address

Cheers, I have been trying to phone but they seem to be"unusually busy"! i'll keep trying.

Thank you

Walter

Fresh as a Daisy
Posts: 3
Registered: ‎19-05-2010

Re: return address

Hi, I finally got through on the phone and there is supposed to be a bar code on the return box with all the information for the post office but not on my box, I am getting a replacement.

Thanks

One to Watch
Posts: 10
Registered: ‎17-07-2010

Re: return address

[ Edited ]

I had quite a bit of trouble getting through to Customer Services when my BB Curve 8520 white-screened on me after some updates. 

 

I assume/hope that the "returns box" is the main black box as it has all the serial numbers and bar codes on the side? 

 

Not trying to hijack the thread or anything, just making sure that I haven't missed something!

 

Best regards

 

Gavin